Independent Customs Clearance Agent vs Freight Forwarding

We are an independent customs clearance agent and do not engage in freight forwarding services. Many exporters, especially beginners, assume that freight forwarders and customs brokers are two names for the same thing. This couldn’t be further from the truth.

Freight forwarders are defined as experts connected within the supply chain who concentrate on the logistics and physical transportation of cargo. They are in touch with any entity in the exporting process who handles or is aware of a shipment moving via truck, boat, plane or a combination thereof. Freight forwarders are in charge of assembling and completing a variety of documentation and compliance filings.

A freight forwarder acts as a “travel agent for cargo,” a third-party entity who sets a trip up, and then, for a sum of money, will facilitate that entire trip, including paperwork and documentation.

An independent customs clearance agent or broker like Easy Customs is someone who assists importers and exporters in meeting government requirements governing imports and exports in and out of Ireland or UK. Or indeed any country.

Brokers or agents submit necessary information and appropriate payments to CBP Customs Border Protection on behalf of their clients and charge them a customs clearance fee for this service. They must have expertise in the entry procedures, admissibility requirements, classification, valuation, and the rates of duty and applicable taxes and fees for imported merchandise.

An ‘independent customs broker’ is a specific term used to identify the intermediary between the importer and the government’s customs department in the country of import.

Freight forwarder is a wide-ranging term, whereas a customs broker is very specific—among other requirements

  • Many freight forwarders can be customs brokers as well (or have access to brokerage services), but not every customs broker is a freight forwarder.
  • An exporter’s freight forwarder can work together with a customs broker in order to help facilitate issues with an export transaction.

We believe that having a specialist independent customs clearance agent or broker ensures that you are getting a better independent specialist service with no conflict of interest from your freight forwarder.

No matter which route you choose in your export transaction, a good freight forwarding partner is invaluable. At Easy Customs we will work directly with them to ensure you are free to look after running your business, whilst the customs clearance and shipping tasks are left to the qualified experts.

At Easy Customs in Ireland and UK, we liaise with the freight forwarders to ensure that the process is as seamless as possible. Easy Customs in Donegal and Derry are independent of the freight provider you know that the service. Many companies believe that a conflict may exist when they have a single source provider of transport services and customs clearance solutions. As such there is a strong case for having separate providers of transport services and customs clearance requirements to ensure that they can guarantee compliance with customs guidelines. By doing this many transport related issues as regards delivery deadlines and other pressures affecting customs clearance are totally eliminated which allows correct and appropriate customs clearance compliance.

As an Importer/ Exporter in UK or Ireland, good customs compliance is vital. With the ever increasing number of Post Clearance and Customs/ Revenue audits a single instance of non-compliance can result in an audit being extended to other tax areas and an increased period for reviews which can lead to demands for back-payments, interest on back-payments and even penalties.

At Easy Customs in Ireland and UK we make our customers fully aware of their customs requirements, so that along with their knowledge of the product being transported, the cost of the product and ancillary costs. We can make use of our systems and expertise to make the correct declaration to Customs. By having these procedures in place both parties, clients can be assured of prompt clearance and excellent reputations with Customs authorities in UK or Ireland.

Our backup facilities in UK and Ireland allow for storage of documents for a minimum of 7 years. So we are fully compliant with UK and Irish Revenue and customs rules regarding audits and adherence to allow for ease of retrieval if and when required.

Our Customs Clearance agents are based in Donegal, Dublin and Derry and we facilitate imports and exports across Europe.

Appoint us as your customs agent